How to Use the Direct Messaging Feature
We have added a direct messaging feature, allowing clients to communicate directly with you within the app. While any client with an Ivy+ account may message you, you may only initiate a conversation with your followers.
Disabling Direct Messages
You can disable direct messaging on your direct messages page by toggling off “Accept direct messages.”
Sending Messages
From Followers Page:
Open your Follower Management page.
Find the client you want to message.
You can continue conversations and view profile information from your direct messages page.
Receiving Notifications
Email Notifications:
You will receive an email notification whenever you get a reply to your message.
You can turn off email notifications on your settings page.
App Notifications:
Add Ivy+ as an App:
How to add Ivy Societe advertiser admin and Ivy+ as an app on your phoneEnable Notifications:
Turn on push notifications to get instant alerts for new messages and replies.
Managing Messages
Archive/Delete Threads:
Use the “Archive” button to archive or delete message threads. This helps keep your inbox organized. You will not receive notifications for archived messages.