Manage your profile photos and videos from the Photos section of your profile.
Navigate to Photos
In the left sidebar, click Profile, then Photos.
The Photos page lists all your albums. Three albums are required:
Profile - your main album; the first photo here is your profile image on search listings
Selfies - close-up photos of your face
Verified Plus - photos that meet Verified Plus requirements
You must have a minimum of 3 approved photos in total for your profile to be active.
Open an album
Click any album card to open it.
The Edit album media panel opens, showing:
the upload area at the top
your existing photos and videos, each with a status dot in the corner
the current photo count for that album (for example, "8/20")
Upload a photo or video
Inside the album panel, add files in one of two ways:
Click to browse
Step 1. Click Upload media in the upload area.
Step 2. Select the file from your device.
Drag and drop
Drag a file from your computer and drop it onto the dashed upload area.
File requirements:
Images: JPG or JPEG, 4 MB maximum
Videos: MP4, MOV, MKV, WebM, and other common formats; 20 MB maximum, 15 seconds maximum
After you upload a file, it goes through a moderation review before it becomes visible to clients. The dot in the corner of each item shows its status:
Green dot - Approved
Amber dot - Pending approval
Red dot - Denied
Reorder photos
Inside the album panel, drag photos to rearrange their order. Grab any item in the grid and move it to a new position. Changes save automatically.
The first photo in your Profile album is shown as your profile image on search listings.
Delete a photo
Inside the album panel, click the X button in the top-right corner of any photo or video to remove it.
Add a new album
On the Photos page, click Add album (top right) to create a new album.
Step 1. Enter an Album Name.
Step 2. Set the Public toggle on or off.
Step 3. Click Save and close.
Additional albums are available on higher subscription tiers. If Add album is not available, check your plan under Subscriptions & billing in the left sidebar.
Still stuck? Use the chat button in the bottom-right corner of any page to reach our support team.